PRIVACY STATEMENT - Tenby Tourers Ltd

This privacy statement explain how we, Tenby Tourers Ltd intent to collect and use information about
you.  The Data Protection Law changes on the 25th May 2018.  This statement explains how we use
your personal information
WHO WE ARE
Tenby Tourers Ltd, Crofty Showground, Llanteg, Pembrokeshire SA67 8QE.  Under data protection
law we are the “data controller” of the personal information that we collect about you and as a data
controller we have certain legal responsibilities concerning how we collect, use and share your personal
information.  We must inform you about this.
THE INFORMATION WE COLLECT
The types of personal information we collect from you include:
Information you provide to us - personal information that you provide to us including your contact
details (i.e. your name, email address, phone number and postal address) .
Our Correspondence - if you contact us, we may keep records of your correspondence
Sales and services information - details of transactions that you make with us and details of the
services we provide to you.

HOW WE USE YOUR PERSONAL INFORMATION
We may use your personal information in the following ways:
To provide our services effectively to you - examples: to administer our services, including
handling your requests, communicating with you (including about any offers or promotions): keeping
up-to-date records about you and carrying our obligations arising from any contract entered into
between you and us, to make payments to you and receive payments from you (where applicable)
To market to you - if you have not objected, to provide you with updates and offers about our 
products and services  and that of  selected third party  companies that we think may be of interest to 
you this is highly unlikely (see paragraph 4 Transfer of personal information: below for further
information) We may use your information for marketing our own services to you by phone and post
where required by law. We will ask  for your consent at the time we collect your data to conduct any
of these types of marketing.  We will provide an option to unsubscribe or opt-out of further
communication on any electronic marketing communication send to you or you may opt out by
contacting us.  If at any time you do not want us to contact you for marketing purposes, you can let us
know by contacting us on admin@tenbytourers.co.uk <mailto:admin@tenbytourers.co.uk>
TRANSFER OF PERSONAL INFORMTION
We may permit selected third party companies use of your personal information, for the purpose set
out in the section “How we may use your personal information” (above) These companies may use this
information to contact you.  Selected third parties will be subject to obligations to process your
personal information in compliance with the same safeguards that we deploy.  We confirm that all
information held by us about you will remain in (and will not be transferred outside the UK)
HOW LONG WILL WE KEEP OUR PERSONAL INFORMATION?
Where you have expresses an interest in our products or services/where we have collected your
contact details for us to provide you with information about our services, we will keep your information
for 7 years or until you ask us to stop sending you such information.  We will also keep your
information for as long as you area a customer of Tenby Tourers Ltd, we may keep your data for up to
10 years for one of these reasons
· To respond to any questions of complaints
· To show that we treated you fairly
· To maintain records
We may keep your data for longer than 10 years if we cannot delete it for legal, regulatory or technical
reasons.  We will make sure that your privacy is protected and only use it for those purposes
LEGAL GROUNDS TO PROCESS
The legal grounds we rely on to process your information are that processing is necessary for
Our legitimate business interest of those of a third party and these interests  are not over ridden by your
interest or fundamental rights and freedoms in relation to the protection of your personal information. 
Our legitimate business interest includes enabling us to provide you with products, services and
information about our products and services. 
Our performance of a contract made with you.  This includes our providing you with products and
services and our taking steps at your request towards, and in anticipation of, providing you with
products  and services.
Our compliance with legal or regulatory obligations
YOUR RIGHTS IN RELATION TO YOUR PERSONAL INFORMATION
If you have any questions in relation to our use of your personal information, you should first contact us
on 01834 831 900 or admin@tenbytoures.co.uk <mailto:admin@tenbytoures.co.uk>
· Under certain conditions  you may have the right to request us to
· Provide you with further details on the use we make of your personal information
· Provide you with a copy of personal information that we have collected about you
· Update any inaccuracies in the personal information we hold
· Delete any personal information that we no longer have a lawful ground to use
· Object to our use of your personal information if our use of your personal information
is causing you undue harm. In such case we must cease using your personal information
for that purpose.
CONTACT US
If you have any questions or would like to find out more about this privacy statement you can write to
us at
Tenby Tourers Ltd
Crofty Showground
Llanteg
Pembrokeshire
SA67 8QE

touring caravans for sale new and used second hand
Our accessories shop is operated by our sister company Tenby Tourers Ltd, registered in England & Wales co reg. 0795448.
"Also trading at the Motorhome & Caravan Show (adria caravans stand 20.77 & 20.75) which takes place at the NEC. Birmingham, B40 1NT in October
New Adria Caravans come with a 2 year warranty and 10 year water ingress warranty.
All pre owned caravans come with a 3 month warranty.
Trade sales are without warranty.

All our prices for new Tourers include the cost of delivery to Zed Ten Caravans.
01834 831 900
After hours
Call
Gofer 07880 291 043